JM Pool Service Reviews

Real Reviews From Our Customers

Our Clients Love Us!

Excellent
JM Pool Service5.0
Based on 19 reviews
Tim Giles
3 months ago
Jon does great work! He's consistent and budget friendly.
Response from the owner:Thanks so much for the kind words, Tim! We’re thrilled Jon delivered consistent, budget-friendly work. I’ll be sure to pass your praise along to him. We appreciate your support and recommendation.
Randal Mills
5 months ago
Excellent, perfect balanced chemicals. Very dependable
Response from the owner:Thank you, Randal. We're glad our balanced chemicals met your expectations and that you find us dependable. We appreciate your trust and look forward to serving you again.
Marty Mill
6 months ago
I’ve had JM Pool Service for approximately 5 years and Jon has never ever missed a scheduled day and my pool has always been perfectly cleaned and chemicals have always been in balance. Highly recommended.
Response from the owner:Thank you, Marty, for five years of loyalty and for taking the time to leave this review. We're thrilled Jon has been consistently on schedule and that your pool stays clean and balanced. We appreciate the recommendation and look forward to continuing to care for your pool.
Alicia Weatherwax
6 months ago
I’ve been using this pool service for a while now, and I couldn’t be happier with the results. My pool has honestly never looked better. The technician is always on time, professional, and clearly takes pride in his work. He doesn’t just do a quick clean and leave—he makes sure everything is balanced, running properly, and spotless before he goes. What really stands out is the attention to detail. He checks the chemicals carefully, brushes and vacuums thoroughly, and even keeps an eye out for any potential issues before they become bigger problems. It gives me a lot of peace of mind knowing my pool is in good hands. Communication has also been great. If anything needs extra attention or repair, he explains it clearly and doesn’t try to upsell unnecessary services. Fair pricing, reliable service, and consistently great results. Highly recommend to anyone looking for a dependable and trustworthy pool service John is amazing
Response from the owner:Thank you so much for the wonderful review, Alicia. We’re thrilled John’s attention to detail, reliability, and clear communication have given you peace of mind. Your recommendation means a lot, and we’ll keep providing fair pricing and dependable service. Please reach out anytime if you need anything else.
Gerardo Arenado
6 months ago
John took care of maintaining our pool for over two years he was great always let me know what was happening, honest and also very fair. I’m very grateful for him and for the time that we worked together.
Response from the owner:Thank you for the wonderful review and for trusting us with your pool for over two years. We're so glad John was honest, communicative, and fair throughout that time. I will be sure to pass your kind words along to him. We appreciate your business and are here if you ever need anything in the future.
Branden Williams
6 months ago
Jon is excellent and very knowledgeable when it comes to pool maintenance. He always communicates with me about any issues or concerns regarding the water quality of my pool. I would recommend him to anyone in the city of Lake Havasu for all your pool care needs!!! Before and after pics of bi-annual hard water stain removal and filter service.
Response from the owner:Thank you, Branden, for the kind words and recommendation. We're glad Jon's knowledge, clear communication, and the bi-annual hard water stain removal and filter service met your expectations, and we appreciate you sharing the before and after photos. We look forward to continuing to keep your pool in great shape.
Ryan Myers
6 months ago
Jon Murray has been taking care of our pool in Lake Havasu City for a while now, and I can confidently say he is outstanding. He shows up every Thursday like clockwork and is always reliable and professional. No matter what the weather throws at us—wind, dust, or rain—Jon keeps our pool sparkling clean. He does an excellent job maintaining perfectly balanced chemicals and stays on top of all routine maintenance, including the filters and salt cell, so everything runs smoothly. What really sets Jon apart is his expertise. When it’s time for a full drain and deep clean, he handles everything flawlessly—removing calcium buildup from the tiles, refilling the pool, and getting the water chemistry dialed in perfectly. Our home is also an active Airbnb, and our guests consistently comment on how clean the pool is and how friendly Jon is when they see him. That level of service makes a big difference for us. If you’re looking for someone dependable, knowledgeable, and detail-oriented, I highly recommend Jon Murray. 5 stars all the way—he takes amazing care of our pool!
Response from the owner:Thank you, Ryan, for the wonderful 5-star review and for highlighting Jon Murray’s reliability and expertise in Lake Havasu City. We’re thrilled Jon’s consistent Thursday visits, attention to chemical balance, filter and salt cell maintenance, and thorough deep-clean work (including calcium removal) have made a difference for your home and Airbnb guests. We’ll be sure to pass your kind words along to Jon and appreciate your strong recommendation. We look forward to continuing to care for your pool.
Renee Rojas
6 months ago
Great pool care service! John is very knowledgeable and keeps our pool in tip-top shape. He is always available and happy to answer any questions we have. Plus, our dog looks forward to his visit every week! 😀 We highly recommend JM Pool Servise for any and all of your pool needs!
Response from the owner:Thank you, Renee, for the wonderful review and recommendation. We're glad John keeps your pool in tip-top shape and that he's been readily available to answer your questions. It's great to hear your dog looks forward to his weekly visits. We appreciate your trust in JM Pool Service and look forward to continuing to care for your pool.
Kimberlie Hibshman
6 months ago
JM Pool Service has been fantastic for my pool in Lake Havasu! I have been him for about 3 years now. John is always on time, super professional, and keeps my water crystal clear! I Highly recommend him to anyone needing reliable pool care. 5 stars!
Response from the owner:Thank you so much, Kimberlie, for your wonderful five-star review. We're thrilled John has kept your pool crystal clear and that you've trusted JM Pool Service for about three years. Punctuality and professionalism are very important to us, and we appreciate your recommendation. We look forward to continuing reliable care for your pool.
Lynne E
6 months ago
We’ve had a great experience with Jon here in Havasu. He’s reliable, shows up when he says he will, and does a consistently thorough job. Our pool and spa are always clean, well-maintained, and running perfectly.
Response from the owner:Thank you, Lynne! We’re thrilled Jon has provided reliable, thorough service and that your pool and spa are clean and running perfectly. We appreciate your trust and look forward to keeping your Havasu pool in top condition.
Mike Kelly
6 months ago
We highly recommend JM Pool Services. Jon has always been professional, dependable and reliable. Rates are affordable and we continuously recommend this company to friends and family. Couldn’t be happier!
Response from the owner:Thank you so much for the fantastic review, Mike! We’re thrilled Jon’s professionalism, dependability, and affordable rates have earned your trust, and we truly appreciate you recommending JM Pool Services to friends and family. We look forward to continuing to provide the reliable service that keeps you happy.
Tim Holley
6 months ago
They take great care of our pool, always on time and do an excellent job each year cleaning it up
Response from the owner:Thanks so much for the 5-star review, Tim — we’re glad to hear our team’s punctuality and yearly cleanup have been working well for you. We appreciate your trust in us to care for your pool. Looking forward to keeping it sparkling for many seasons to come.
Ellen Lakin
8 months ago
JM Pool Service is an excellent company. I would highly recommend them. I lost my pool guy, called JM and they immediately went out and began taking care of my pool. Kept me informed and I give their customer service an A+.
Response from the owner:Thank you, Ellen. We're so glad we could step in quickly and keep your pool in great shape. We truly appreciate your A+ for our customer service and your recommendation. We look forward to continuing to take excellent care of your pool.
Staci Irwin
11 months ago
We’ve used JM Pool Service for over 4 years now and have always been very happy with this company! He does an excellent job and shows up every week. I love that it’s always John himself coming to service our pool, and not different people all the time. He always takes time to educate us if we have questions and never makes us feel rushed. He also did our pool draining process this past winter and it was seamless, we didn’t have to worry or monitor a thing. I highly recommend to anyone!
Response from the owner:Thank you Staci for your kind words. I appreciate it!
Michael Steudle
1 year ago
Grateful to have such wonderful pool service.
Response from the owner:Thank you Michael for your 5 star review.
Bonnie Kepple
1 year ago
Great Service! Reliable & Honest. If your looking for pool service this is the one.
Response from the owner:Your 5 star review means a lot to me. Thank you.
K-Flaps
1 year ago
Want your pool cleaned correctly and done when it was promised? Then JM Pool Service is who you want to use! Jon was amazing at cleaning my pool and making sure it was tip top for my family and myself. Definitely give him a try!!
Response from the owner:Much appreciate your positive review. Thank you.
Krista Pascual
1 year ago
Super professional, great service!
Response from the owner:Your positive feedback means a lot to me. Thank you.
Jon is very reliable, he always shows up to do the job required